Returns & Exchanges
At Sowears, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange them within 14 days of delivery provided they are unworn and in original condition.
Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and the reason for your return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the parcel.
Ship to Our Warehouse
Send the package back to our designated return address using a traceable courier service of your choice.
Quality Inspection & Refund
Once we receive and inspect the items, your refund will be processed to your original payment method or an exchange will be dispatched within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing